Terms of service

OVERVIEW

Welcome to Heart Gin. These Terms of Service (“Terms”) govern your use of our website and online store.

Throughout this site, the terms “we”, “us”, and “our” refer to Woodside Croft, trading as Heart Gin.

We operate this website and online store, including all related information, content, products, and services (the “Services”), to provide you with a curated shopping experience. Our store is hosted on Shopify, which enables us to provide these Services to you.

By accessing, browsing, or purchasing from our site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

1. ELIGIBILITY AND ACCOUNT ACCESS

You must be at least 18 years old to purchase alcohol from this website.

By using our Services, you confirm that:

You are legally permitted to purchase alcohol in the UK

All information you provide is accurate and up to date

You will not allow underage persons to access your account

You are responsible for maintaining the security of your account and all activity under it. Accounts may not be transferred or shared.

2. OUR PRODUCTS

We make every effort to display our products accurately. However, colours and appearance may vary depending on your device.

All product descriptions, pricing, and availability are subject to change without notice.

We reserve the right to:

Limit quantities

Refuse service

Discontinue products

Restrict sales by location

All alcoholic products are sold in accordance with UK licensing and trading laws.

3. ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase.

We reserve the right to accept or decline any order at our discretion.

Your order is only confirmed when:

Payment is received

You receive a confirmation email

Once confirmed, orders cannot usually be cancelled.

If we are unable to fulfil your order, we will contact you using the details you provided.

Returns and refunds are governed by our Refund Policy [INSERT LINK].

All purchases are for personal use only unless otherwise agreed in writing.

4. PRICING AND PAYMENT

All prices are shown in GBP (£) and include VAT unless stated otherwise.

Prices exclude delivery charges, which will be shown at checkout.

We reserve the right to change prices at any time.

You agree to provide valid payment information and authorise us to charge your chosen payment method.

5. SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by:

Courier services

Weather

Customs

Events beyond our control

Risk passes to you once goods are dispatched.

6. INTELLECTUAL PROPERTY

All content on this website, including:

Text

Images

Branding

Logos

Designs

is owned by or licensed to Heart Gin and Woodside Croft.

You may not copy, reproduce, or use our content without written permission.

“Heart Gin” and associated branding are protected trademarks.

7. OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services.

These are provided “as is” and we accept no responsibility for their operation or content.

Use of third-party services is at your own risk.

8. THIRD-PARTY LINKS

Our site may contain links to external websites.

We are not responsible for their content, policies, or practices.

Accessing third-party sites is at your own risk.

9. RELATIONSHIP WITH SHOPIFY

Our store is hosted by Shopify.

All purchases are made directly with Heart Gin.

Shopify is not responsible for any aspect of your transaction with us.

You release Shopify from any liability relating to purchases made through our store.

10. PRIVACY

Your personal data is handled in accordance with:

Our Privacy Policy [INSERT LINK]

Shopify’s Privacy Policy

By using our Services, you consent to this processing.

11. FEEDBACK AND REVIEWS

If you submit feedback, reviews, or suggestions, you grant us permission to use them for marketing and promotional purposes.

You confirm that:

Your feedback is genuine

You own the rights to it

It is lawful and accurate

We reserve the right to remove inappropriate content.

12. ERRORS AND OMISSIONS

We reserve the right to correct errors in:

Pricing

Descriptions

Availability

Promotions

at any time without notice.

13. PROHIBITED USE

You agree not to use our Services to:

Break the law

Misrepresent information

Infringe intellectual property

Harass or abuse others

Distribute malware

Scrape data

Spam

We may suspend or terminate access for violations.

14. TERMINATION

We may terminate your access at any time without notice if you breach these Terms.

All outstanding payments remain due.

Certain provisions will survive termination.

15. DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available”.

We do not guarantee:

Uninterrupted service

Error-free operation

Suitability for specific purposes

Nothing in these Terms affects your statutory consumer rights under UK law.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by law, we shall not be liable for:

Indirect or consequential losses

Loss of profits

Loss of data

Business interruption

This does not exclude liability for death or personal injury caused by negligence.

17. INDEMNITY

You agree to indemnify us against claims arising from:

Your breach of these Terms

Your unlawful conduct

Your misuse of the Services

18. SEVERABILITY

If any provision is found unlawful or unenforceable, the remaining provisions remain valid.

19. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

They replace any prior agreements.

20. ASSIGNMENT

You may not transfer your rights without our consent.

We may transfer our rights at any time.

21. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

22. HEADINGS

Headings are for convenience only and do not affect interpretation.

23. CHANGES TO TERMS

We may update these Terms from time to time.

Changes take effect when posted.

Continued use of our Services constitutes acceptance.

24. CONTACT DETAILS

For questions about these Terms, contact:

Trading Name: Woodside Croft
Email: gerald@heartgin.com

Address: Woodside, Heights of Inchvannie, Strathpeffer, IV14 9AE
Phone: 07891488526
VAT No.: GB352925783